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Outdoor Clothing UK are supplied by:
Regatta Outdoor Clothing
Craghoppers Outdoor Clothing
Delivery


We aim to supply any product you can see on the web site and in the unfortunate situation that we cannot obtain it we will contact you immediately and try to offer an alternative. This situation should not happen as the site is to be updated on a frequent basis to only show the stock that is available.

International customers' shipping rates will be worked out and advised to you separately as this is a complicated process but really not that expensive (delivered by Fed Ex ) e.g. for a parcel weighing 1.5 KG costs the following;-


International customers' shipping rates will be worked out at checkout and will incur the following charges.

Country   Price ()
UK Orders £50 or under
£4.95
UK Orders over £50
£0.00
Germany **
£20.00
USA*
£20.00
Australia*
£40.00


*   Delivery within 48 hours of despatch
** Delivery within 24 hours of despatch


Please note, Ridge Hill Safeshop is not responsible for paying any import duties or relevant taxes, this is the sole responsibility of the buyer.

All items that are shipped incur no delivery charges if the order is over £50.00 in value.

Payments

All prices are expressed in Pounds Sterling. Through our secure online ordering system we accept Visa, MasterCard, Switch.

If you prefer you can pay by cheque, simply print out the order information page and enclose a cheque ( with bank card details written on the reverse )made payable to Ridge Hill to the following address:

RIDGE HILL OUTDOOR CLOTHING
Oak Grove
Leek Road
Sutton
Macclesfield
SK11 0JF

Tel: +44 (0) 1260 253276

info@outdoorclothing.uk.com



Accuracy of Information

Whilst every thing possible has been done to give you the fullest detail we cannot guarantee that the colours shown are exactly as you will receive due to the technical nature of viewing them on different monitors which may have been set up in a slightly different manner .The products shown are as accurate as is possible when the web site was created and Ridge Hill cannot be held responsible for any errors that have been overlooked.

Garment Care

Please ensure you follow the instructions on the garment care labels to ensure that you give the garment the best opportunity to last as long as possible and service your requirements. If You need to reproof your garment please refer to the products we sell on the site

Returns

Our aim is to supply you with the highest quality product for your total satisfaction.
We comply with all manufacturers' warranties. If for any reason you are not happy with the product, please return the item as detailed below. We will accept returns up to 14 days after the date of the invoice.
Please contact our sales department to obtain a returns number –we cannot accept any return unless this has been done and authorised. This number must be clearly marked on the outside of the parcel. No return will be accepted without this number.

The item must be returned to us within 14 days of the date you obtained the returns number .Any item returned must be in the original packaging and with the labels and hang tags in tact .If you have received a faulty item or one that has been sent to you incorrectly then we will compensate you for the carriage costs but you are responsible to ensure that it is sent by secure mail e.g. Recorded Delivery and you will be responsible for the item until it reaches us .If the item is a replacement as an exchange , you have to cover the secure postal /Delivery charge but we will send the exchanged item to you free of charge. The returns number has 2 functions in that we can be aware that you are not satisfied and we can be ready to process the return on receipt and also we can monitor the reasons for the returns to give you and other customers an even better service.

If you have paid a delivery charge this will also be refunded but if you are only returning part of the order, then we are not obliged to repay any of the delivery charge.

RIDGE HILL OUTDOOR CLOTHING
Oak Grove
Leek Road
Sutton
Macclesfield
SK11 0JF

Tel: +44 (0) 126025 3276

If you have any queries relating to this matter please e-mail
info@outdoorclothing.uk.com and we will respond immediately.


Legal Information

Ridge Hill Outdoor Clothing
info@outdoorclothing.uk.com

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